2157 Penfield Rd.
Penfield, NY 14526
Mon. – Fri. 9am – 9pm
Sat. 9am – 9pm
Sun. 12pm – 6pm
Frequently Asked Questions
Please read our FAQ before sending us a message.
Do I have to sign for delivery?
Yes. We are required by law to receive an Adult Signature upon delivery. Any note asking for the delivery to be left somewhere at the location will not be honored.
Why don't you ship to my address?
By law, Lisa's is only able to offer in-store pickup for liquor, we are no longer able to ship liquor, even within New York State. Wine can be shipped to the following states: AK, CA, DC, LA, NE, NM, NV, NY, OR, WV, WY.
Can I pick up an order at the store?
Absolutely! You can just select the "In-Store Pickup" option at checkout. Please allow 24-48 hours before coming to pick up your order.
Is it too hot or cold to ship?
Please be advised we do not ship if the local temperature is 80° or above or 20° or below. Go to www.weather.com to determine if your area is safe to ship. Please advise us if you would like us to hold your shipment in our temperature-controlled warehouse until it is safe to ship. Weather Damage: All wines are stored in our climate-controlled warehouse, but once they leave our facility we can no longer protect them from weather-related damage. Lisa's Liquor Barn is not responsible for any wines that are damaged by excessive heat or cold during the shipping process.
When will my order ship?
Orders typically ship out from our location within 24-48 hours of being placed (excluding non business days). After your order is shipped you will receive a confirmation email with your tracking number. If you have any questions or do not receive a tracking number, please contact us.
Are there differences in the products online and in-store?
Online prices may vary from in-store prices. You can always give our store location a call to get up-to-date pricing on our in-store stock.
Send us an email